Veelgestelde vragen

Do you have a question about a product, service, discretion, or an entirely different topic? There's a chance your question might be answered below! On this page, you'll find all our frequently asked questions along with answers. If your question isn't listed, feel free to get in touch with us.

Of course! All our products are shipped discreetly in an outer box. The delivery person cannot in any way see that it is an erotic product. The sender's information on the box is also discreet! Our Eroticon collection is so discreet that you cannot tell from the product box what's inside!

You will receive the product and all included attachments sealed. Once this sealing is broken, your right to return is essentially void. However, we are happy to find a solution with you. We stand for a satisfaction guarantee and always strive to accommodate you if you are not satisfied with your order.

Absolutely! You can easily determine the speed of the machine yourself using the included remote control. Whether you want the machine to go very smoothly or extremely vigorously (up to 440 thrusts per minute), it's all possible! For other models, you can consult the product page for such details.

Absolutely! We offer free shipping within the Netherlands, Belgium, and Germany. The delivery times for our products are described on the product page and apply to the Netherlands and Belgium. To Germany, we deliver within 3 to 5 business days. For delivery times to other countries, you can consult our shipping page.

We provide free delivery to the Netherlands, Belgium, and Germany. If you'd like to place an order from a different location in Europe, that's possible too. You can refer to this page for information on delivery times and associated costs.

All products from our webshop are delivered discreetly and anonymously. We package all our items in a neutral extra cardboard box, so it's not visible from the outside what type of product it is. The shipping label on the box is also discreet, our webshop name is not mentioned, and there are no erotic terms on it.

Absolutely! We offer a 6-month to one-year manufacturer's warranty on all our products. On the product page, you will find specific information about which warranty applies to which product. If you have damage to parts or if a product is not functioning properly anymore, please contact us through the contact form.

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