Shipping & Delivery

Our delivery time may vary by product, this is usually because our products are stored in different logistics locations. It may also be because an alternative carrier is used to ship certain large products. On the product page you will find the exact delivery time for each product. Usually this is one of the following:

  • Ordered before 11 p.m. on weekdays, is delivered tomorrow
  • Ordered on weekdays before 18:00, is delivered tomorrow
  • Ordered before 3 p.m. on weekdays is shipped the same day
    (With the option above, delivery is usually the day after shipping. However, sometimes it can take 2 days).
  • Weekdays Ordered before 3 p.m., delivered tomorrow

These delivery times apply to the Netherlands, Belgium and Germany.
If you place an order on Saturday or Sunday, we will process it on Monday. This means your order will be delivered on Tuesday.

You will receive a Track & Trace code as soon as the package is processed on which you can see the exact delivery time of the package.

Please note that if you purchase 2 products, each with a different delivery time, the products may be delivered separately.

Delivery time: putting together a product yourself

We also offer the option to put together your own sex machine or sex doll. By default, the delivery time of these types of products is the same unless otherwise indicated on the corresponding page,

Shipping costs:

Within the Netherlands, Belgium, Germany and Luxenburg we ship your order completely free of charge. For orders to France, we charge €5.95. Are you ordering from another European country? Then we charge €14.95:

Note! We have different delivery times for orders outside the Netherlands, Belgium and Germany. The average delivery time is 3 to 5 business days although this can vary greatly depending on how far away the country is. You will receive a track n trace clearly showing the delivery date.

After placing an order, you will receive an e-mail from us containing the details of your order. You will receive the carrier’s Track & Trace code once the order has been processed.

Discreet shipping. No printing on the box.

We ship orders as discreetly as possible in a discreet outer box. This outer box is not printed making it impossible for others to see what is inside. This keeps ordering from as anonymous and discreet as possible. Also, all of our own brand product come in discreet packaging making it easy to discreetly store the product at home as well.

Product not in stock/in backorder, now what?

Unfortunately, the product you wish to receive may not be in stock. If this is the case it is clearly indicated on the product page. Of course, it is already unlikely, even once, to go wrong. In this case, we will contact you soon by e-mail. Should we not receive a response we will try to contact you by phone. In this scenario, we will make every effort to deliver the product to you within 10 days. If you do not wish to accept this, we will cancel the order for you and you will of course receive a refund.

Orders from outside the European Union (EU). is not liable for any additional costs such as import duties and local taxes of orders placed from outside the European Union (EU). These costs are entirely at your own risk. For more information on this issue, contact local customs and/or other government agencies.

Adjusted delivery / No delivery during the following (holiday) days

Easter Sunday: April 17, 2022
Easter Monday: April 18, 2022
King’s Day: April 27, 2022
Ascension: May 26, 2022
Pentecost: June 5, 2022
Whit Monday: June 6, 2022
Christmas Day: December 25, 2022
Boxing Day: December 26, 2022
New Year’s Eve: December 31, 2022

On weekends we only deliver on Saturdays, no new orders or shipments are processed on Saturdays and Sundays. If you place an order on one of these days, your order will be processed and shipped on Monday.

Contact details

TO Commerce B.V.
Ondernemingsweg 242 1422DZ Netherlands
T +31850600052
E info@e
You can contact us through the above ways, or through our contact form.

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