Delivery times
| Country | Estimated delivery time |
| Netherlands | Order before 23:00 on Monday, delivered Tuesday. Order before 23:00 on Tuesday, delivered Wednesday. Order before 23:00 on Wednesday, delivered Thursday. Order before 23:00 on Thursday, delivered Friday. Order before 23:00 on Friday, delivered Saturday. Order before 23:00 on Saturday, delivered Monday. Order before 23:00 on Sunday, delivered Monday. Note: some products may have a different delivery time. Please check the product page for the exact delivery time. |
| Belgium | Order before 20:00 on Monday, delivered Tuesday. Order before 20:00 on Tuesday, delivered Wednesday. Order before 20:00 on Wednesday, delivered Thursday. Order before 20:00 on Thursday, delivered Friday. Order before 20:00 on Friday, delivered Saturday. Order before 23:59 on Saturday, delivered Tuesday. Order before 23:59 on Sunday, delivered Tuesday. Note: some products may have a different delivery time. Please check the product page for the exact delivery time. |
| Germany and Luxembourg | 1 to 2 business days |
| France, Monaco | 2 to 3 working days |
| Denmark, Italy, Austria, Spain, Sweden, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Croatia, Estonia, Latvia, Lithuania, Bulgaria, Romania | 3 to 5 working days |
| Portugal, Finland, Norway, Ireland, Greece, Switzerland, Iceland, Liechtenstein, Andorra, San Marino, Vatican City | 4 to 6 working days |
| United Kingdom, Malta, Cyprus | 5 to 7 working days |
| Other countries | Please contact us |
Shipping costs:
| Country | Under €25. | Above €25 | Above €50. | Above €100. |
| Netherlands, Belgium, Germany and Luxembourg | € 3,95 | Free | Free | Free |
| France, Monaco | € 5,95 | € 4,95 | € 3,95 | Free |
| Denmark, Italy, Austria, Spain, Sweden, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Croatia, Estonia, Latvia, Lithuania, Bulgaria, Romania | € 14,95 | € 9,95 | € 6,95 | € 5,95 |
| Portugal, Finland, Norway, Ireland, Greece, Switzerland, Iceland, Liechtenstein, Andorra, San Marino, Vatican City | € 19,95 | € 14,95 | € 12,95 | € 9,95 |
| United Kingdom, Malta, Cyprus | € 24,95 | € 24,95 | € 22,95 | € 19,95 |
| Other countries | Please contact us |
After your order
After placing your order, you will immediately receive a confirmation email with all the details of your purchase. As soon as your order is processed, we will send an email with the track & trace code of the carrier. This usually happens between 17:00 and 19:00, so you can follow exactly when your package is delivered.
Discreetly shipped, always anonymous
We understand how important discretion is. That’s why all our erotic orders are packaged in a neutral outer box without any printing. So there is no telling what’s inside the package.
Our own-brand products are also delivered in discreet packaging, so you can easily and inconspicuously store them at home. This way, ordering from us always remains safe, anonymous and trusted.
Product out of stock or in backorder
It may happen that a product is temporarily out of stock. This is always clearly stated on the product page. In the unlikely event that something does go wrong, we will contact you as soon as possible via e-mail.
If we do not receive a response, we will try to contact you by telephone. We make every effort to deliver the product within 10 days. Don’t you want to wait for this? We will cancel the order free of charge and refund the purchase price immediately.
Orders outside the European Union (EU)
For orders outside the European Union, any import duties, taxes or customs fees are at your own expense. We are not liable for these additional costs.
For more information, contact your local customs or tax authorities to avoid surprises.
Adjusted delivery and holidays
There will be no delivery or processing of orders on the following (holiday) days:
- First Easter Day
- Easter Monday
- King’s Day
- Ascension
- First Pentecost
- Whit Monday
- Christmas Day
- Boxing Day
- New Year’s Eve
On weekends, we only deliver on Saturdays.
No new orders are processed or shipped on Saturdays and Sundays.
Do you place an order on a weekend or holiday? Then it will be processed and shipped the next business day .
Contact details
TO Commerce B.V.
Paasheuvelweg 20C
1105BJ Amsterdam
T +31850600052
E support@eroticon.nl
You can contact us via the methods above or through our contact form.